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Purchasing Tickets

Tickets for events taking place at the McGrath Amphitheatre or U.S. Cellular Center may be purchased only at the following locations:
  • U.S. Cellular Center Ticket Office
  • Online at Ticketmaster.com
Ticketmaster is the official ticketing partner of the McGrath Amphitheatre and U.S. Cellular Center. That means, Ticketmaster is the only authorized retailer of tickets for either venue, sold at our Ticket Office and online at Ticketmaster.com. If you purchase tickets from any other source, we cannot guarantee the validity of the ticket and you risk being denied admission as well as being denied refunds and/or exchanges if it is found to be fraudulent.

For tickets purchased in-person at the U.S. Cellular Center Ticket Office, there are no Ticketmaster fees (facility fees may apply). Cash, MasterCard, Visa, and Discover are all accepted methods of payment.



Ticketmaster

Ticketmaster is the official ticketing partner for the McGrath Amphitheatre and U.S. Cellular center as well as the marketplace for thousands of the world's biggest events, performers, teams and sports leagues. Ticketmaster is committed to being the safest, most reliable ticket marketplace in the world. That means you can count on Ticketmaster to provide:
  • 100% Real Tickets
  • Transparent Ticketing
  • Reliable Refunds
  • Leading Fan Support


SCORE THE BEST TICKETS



CREATE AN ACCOUNT

When buying online, create a Ticketmaster account to speed up your purchasing process.

ONE BROWSER

Only use one website browser and don't refresh your screen more than every 2-3 seconds. If you do, Ticketmaster may tag you as an automated ticket buying program and lock you out.

GOOGLE CHROME IS YOUR FRIEND

If you are using a website browser, use Google Chrome. It is the most compatible with Ticketmaster online.

BEST AVAILABLE IS BEST

During on-sales, always search for "Best Available" instead of trying to specifically choose your seats.

KEEP CHECKING

Ticket purchases are timed. When someone declines or times out, those tickets are thrown back into the pool. Even if tickets seem to be gone immediately, there may be more in just a few minutes. Sometimes tours open up additional tickets throughout the show run as well, so if it sells out immediately, check back every few weeks!

STAY IN THE KNOW

Sign up for CREventsLive! email updates and follow our social media accounts to receive all the latest news and alerts regarding pre-sales, on-sales, discounts and special offers!

Secondary Ticket Market & Ticket Scamming



Ticketmaster is the official ticketing partner of the McGrath Amphitheatre and U.S. Cellular Center. That means Ticketmaster is the only authorized retailer of tickets for either venue, sold at our Ticket Office and online at Ticketmaster.com.

Purchasing tickets from any other source means your tickets are from the secondary market or a scammer. Secondary ticket markets make it appear that they have special access to the best seats. However, in reality, all they are doing is purchasing tickets from the either venue and reselling them to you at a markup. Even when the secondary ticket market is operating within the law, you still pay more than you need to and not one cent of the markup goes to the artist or venue, who invested the time and money to make the show possible in the first place.

There are also unscrupulous vendors who will sell you outright fraudulent tickets. Ticket scams happen when a scammer uses tickets as bait to steal your money. The scammer will sell fake tickets. Or you will pay for a ticket but never receive it. Ticket scams are common, especially when popular concerts, plays, and sporting events sell out. Scammers take advantage of the situation by:

  • Charging prices much higher than the face value of a ticket
  • Creating counterfeit tickets with forged barcodes and logos of real ticket companies
  • Selling duplicates of a legitimate ticket and emailing it to several buyers
  • Pretending to sell tickets online to steal your credit card information

Buying tickets anywhere other than directly from the U.S. Cellular Center Ticket Office or online at Ticketmaster.com is extremely risky. If there is anything wrong with your order, the U.S. Cellular Center cannot help you because we have no way to guarantee or validate those tickets. You risk being denied admission as well as being denied refunds and/or exchanges if it is found to be fraudulent.

DO

  • Buy tickets at the venue ticket office OR from authorized ticketing partners. Ticketmaster is the official ticketing partner of the McGrath Amphitheatre and U.S. Cellular Center.
  • Type in the URL directly to ensure you are reaching the venue website (www.creventslive.com). Some scammers create phony websites that closely resemble authentic ticket company websites.
  • Use a credit card to purchase tickets. Your credit card offers protections if you need to dispute a charge.

DO NOT

  • Don’t automatically trust online search results for ticket sellers. Search results can include paid ads, sellers that charge high fees, and scams.
  • Don’t wire transfer money or use a prepaid money card to pay for tickets.
  • Don’t meet an individual ticket seller alone or in a low-traffic area.
  • Don’t pay before seeing the tickets.

When in doubt, call the U.S. Cellular Center ticket office at 319-731-4510.
Our team will be happy to assist!

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